NEED IMMEDIATE HELP?

Contact Our Office at (877) 400-8440 to submit a ticket.

Submit ticket by e-mail

CONSULTING AND NETWORK SUPPORT

Is something in your network not performing the way you desire?  Whether it is faulty technology, a congested network problem, or perhaps just a bad networking infrastructure altogether.. K.C. Phone and Network Systems is here to help.  Our experts are eager to take your business to the next level with reliability and long-lasting results.

LONG TERM SUPPORT AGREEMENTS

Our service team is committed to doing everything with excellence.  When you purchase services and solutions from us, our certified technicians conduct in-depth, on-site training so that your staff and company can operate at its highest potential.  As a complete communications partner we are pleased to offer quality 24/7 support with every new system purchased.  During our warranty periods, all of our rapid-response support is free of charge.  Once the warranty expires, our team is still available to help.  We offer post-warranty maintenance agreements, as well as time-and-materials basis support whenever problems arise.

POST WARRANTY SUPPORT

We understand that your technical needs do not end once your manufacturer warranty expires. That is why we provide Post-Warranty Support – to ensure you’re fully covered against system failures and malfunctions.

SUPPORT CONTRACTS

Perfect for complementing your manufacturer’s warranty, our support contracts cover a range of needs. Whether you need to add or relocate locations to resolving technical issues, we have technicians available for on-site support. Each support contract is customized for the equipment and services you desire to fit your unique needs and help you to stay on budget throughout the year regardless of what surprises may occur.

HELP DESK

Have a quick question? No problem. Our help desk is here to minimize headaches and maximize productivity, providing you with ongoing technical support 24/7. With help desk support, you have fast and easy solutions that are only a call away.

REMOTE SUPPORT

We also provide remote support for several of our complete communication solutions. Remote support allows our technicians to troubleshoot, diagnose and many times resolve issues efficiently from a remote location. This keeps your expense down and is convenient for you.

DISASTER RECOVERY

Your voice and data systems play a major role in the day-to-day operations of your business. It is crucial to have a recovery strategy in place in the unfortunate event that your system is disrupted. Our disaster recovery and response services make it easy to keep your business assets protected, no matter the circumstances.